Claude Pro expired and my $40 in prepaid Extra Usage credits vanished

My Claude Pro subscription lapsed and the prepaid Extra Usage balance was gone with it! Anthropic's docs tie Extra Usage to an active Pro plan but don't spell out what happens to unused credits on cancellation or expiry. No warning or payout option I would have noticed. And there is no refund flow surfaced in the UI too.

13 points

Aldipower

3 days ago


8 comments

sminchev 3 days ago

Anthropic's whole subscription plans, models, performances, and token usage are lately a big issue for everybody.

They started so good, now a lot of people are pissed off. You are the next, unfortunately :(

  • websap 2 days ago

    Don't vibe code your critical business logic and infra.

rkotchamp 2 days ago

Although using existing sessions seems to give the ai more context but it also degardes the ai performs and consumes more token , i will advice you start new session for any important but you canb let the ai summarise your previous session and drop that as your starting point for the new session

micoul81 15 hours ago

that s normal :(

Reddog73 3 days ago

Try creating a new chat every so often.