Atlassian just goes from misstep to misstep. I still use their products quite often. The amount of P0 bugs I experience is absolutely crazy:
- Bitbucket workers are hopelessly out of date (self hosted). We've had to put so many random workarounds in especially for Docker, as they don't keep them up to date enough
- I have had a bug in JIRA for years where I can't reorder a new ticket unless I refresh the page
- Every new feature they introduce into JIRA/Bitbucket over the past couple of years just doesn't work.
- I tried their AI stuff on the free trial, didn't work at all, tried to cancel, can't cancel the free trial online and had to write a load of support tickets (of which the support ticket contact form bugged out multiple times).
Anyone have any insight into why things have got so so dysfunctional? Tech debt? Talent leaving? Both? Even 'bad' enterprise software tends to be able to keep the most basic features running, but Atlassian is a whole new category. If you check their 'community' it is just hundreds/thousands of bugs with workarounds.
Jira is buggy as hell these days. Lots of desyncing that forces me to refresh the page. I can have a ticket open on a sprint board and the modal spontaneously closes after a while, forcing me to reopen it frequently. The other week there were tickets that simply refused to show up in their respective sprint board no matter what I did; later the epic magically appeared on the board out of nowhere, then finally the individual tickets themselves reappeared.
Gotta love the value that vibe coding has added to this world.
Featureatis. Just keep pumping out features with no thought. Today, probably also AI-coded .
Even in mid-sized projects if you keep pushing for only new features you'll get a similar system. At least my experience in 3 or so midsized projects that I've worked on where nothing else mattered than checking of features from a huge backlog.
The search function in Jira has always been unusable. It’s perhaps the worst part of the entire platform, but nice to see they’re still focused on adding features I will never use.
I've always thought I was the only one experiencing this and felt like I was crazy.
I guess it's "good" to know that I'm not alone.
The amount of times I've searched for a ticket that I know it's there (because I either have it opened in a different tab, or because I just created it), but can't find, it's just way to many.
Umm? Is there single step Atlassian did it right? It's a cancer of software development the suits force us to swallow while real development and useful documents are outside of their service because it's so stressful to use.