> The best anyone can hope for is a free market, with everything properly priced. But for decades, the American market has not been free. It’s used purposefully added friction to exploit a time asymmetry between the business and you. And due to things like call centers, this has been very profitable for the businesses. Cable companies and insurance rely on the fact that your time is more valuable than theirs. They can hire people in India at scale to waste your time.
That is the market being free, George.
People often confuse “free” with “fair”.
People often confuse “free” with “unregulated”, too.
No. The market being free would mean that a private person can also hire Indians to call companies.
No law against doing that. You could use Fiverr for it right now.
what's stopping them from doing so?
I don’t want to give private data up to and including my social security number for verification to start.
What is stopping them?