I'll note that Persona's CEO responded on LinkedIn [1] pointing out that:
- No personal data processed is used for AI/model training. Data is exclusively used to confirm your identity.
- All biometric personal data is deleted immediately after processing.
- All other personal data processed is automatically deleted within 30 days. Data is retained during this period to help users troubleshoot.
- The only subprocessors (8) used to verify your identity are: AWS, Confluent, DBT, ElasticSearch, Google Cloud Platform, MongoDB, Sigma Computing, Snowflake
The full list of sub-processors seems to be a catch-all for all the services they provide, which includes background checks, document processing, etc. identity verification being just one of them.I have I've worked on projects that require legal to get involved and you do end up with documents that sound excessively broad. I can see how one can paint a much grimmer picture from documents than what's happening in reality. It's good to point it out and force clarity out of these types of services.
[1]: https://www.linkedin.com/feed/update/urn:li:activity:7430615...
The implication is that biometric data leaves the device. Is that even a requirement? Shouldn't that be processed on device, in memory, and only some hash + salt leave? Isn't this how passwords work?> - All biometric personal data is deleted immediately after processing.I'm not a security expert so please correct me. Or if I'm on the right track please add more nuance because I'd like to know more and I'm sure others are interested
All of which is meaningless if it's not reflected properly in their legal documents/terms. I've had interactions with the Flock CEO here on Hacker News and he also tried to reassure us that nothing fishy is/was going on. Take it with a grain of salt.
Why anyone would trust the executives at any company when they are only incentivized to lie, cheat, and steal is beyond me. It's a lesson every generation is hellbent on learning again and against and again.
It use to be the default belief, throughout all of humanity, on how greed is bad and dangerous; yet for the last 100 years you'd think the complete opposite was the norm.
[delayed]
But why believe that when their policy says any of it may not be true, or could change at any time?
Even if the CEO believes it right now, what if the team responsible for the automatic-deletion merely did a soft-delete instead of a hard delete "just in case we want to use it for something else one day"?
I dont believe that for one second. I can think of many examples of times CEO's have said things publicly that were not or ended up being not true!
> that require legal to get involved and you do end up with documents that sound excessively broad
If you let your legal team use such broad CYA language, it is usually because you are not sure what's going on and want CYA, or you actually want to keep the door open for broader use with those broader permissive legal terms. On the other hand, if you are sure that you will preserve user's privacy as you are stating in marketing materials, then you should put it in legal writing explicitly.
A KYC provider is a company that doesn't start with neutral trust. It starts with a huge negative trust.
Thus it is impossible to believe his words.
What does the (I assume) acronym KYC mean?
Kill Your Customer.
Know your customer
Know Your Customer
I'm not convinced there's any significant overlap between "people who are worried about which subprocessors have their data" and "people who don't think that eight subprocessors is a lot"
I mean, two of them are cloud vendors. The rest just seem like very boring components of a (somewhat) modern data pipeline.
Whelp, so long as the CEO says it's fine, we've no reason to worry about what's in the legal verbiage.
All of those statements require trust and/or the credible threat of a big stick.
Trust needs to earned. It hasn't been.
The big stick doesn't really exist.
Why would we believe they are deleted after processing and not shared with the government?
What's the government going to do with a picture of the ID they, themselves issued to you?
this is just "trust me bro" with more words. even if true, the point is not what they do right now, the point is what they CAN do, which clearly as pointed in terms is a lot more than that.