AI prototypes for UK welfare system dropped as officials lament 'false starts'

theguardian.com

3 points

nickcotter

2 days ago


2 comments

rsynnott 2 days ago

> Not all trials would be expected to make it into regular use, but two of those now scrapped had been highlighted by the Department for Work and Pensions (DWP) in its latest annual report as examples of how it had “successfully tested multiple generative AI proofs of concept”.

I mean this is technically correct, just not in the way that someone naively reading that would expect; they were successful in testing it, and the result of that testing was that it was unusable. Sir Humphrey would be proud.

The UK seems to be particularly keen on employing faddish technologies to somehow fix what are really major systematic problems. This isn't just a Labour thing, either; Sunak was also big into this (and also, bizarrely, at one point asked the Royal Mint to produce an official NFT; it appears to have, sensibly, ignored him until he lost interest).

  • defrost 2 days ago

    There's a lot of updating old systems that are creaking .. and paying dearly through the nose for the privilege going on in the UK also it seems.

    The latest example past the newsdesk:

      A UK council is set to use up to £25 million ($31 million) from the sale of capital assets such as property to fund an Oracle-based transformation project that has seen expected costs mushroom from £2.6 million to around £40 million ($50 million).
    
    UK council selling the farm (and the fire station) to fund ballooning Oracle project https://www.theregister.com/2025/01/27/west_sussex_oracle_as...